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Constellation

Samsung account login fails on initial setup

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I have bought Galaxy M31. After starting the phone for first time, I completed Google setup. Then I tried to login to Samsung account compete the first setup. But the login fails and gives error code 500.

 

Any idea what is going wrong?

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Samsung Moderator
Samsung Moderator

Re: Samsung account login fails on initial setup

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Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Samsung account login fails on initial setup

JUMP TO SOLUTION

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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