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Astronaut

Samsung account

How can I access my old samsung account if I signed up using a google account I dont have access to and cant get into?

3 REPLIES 3
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Product Expert

Re: Samsung account

I believe the two are seperate and you should be able to access your old Samsung account as long as you know your credentials.

 

Try going to settings > Accounts and backup > Accounts

And add an account.

You can also try logging into the samsung cloud from "Accounts and backup"

 

I hope that helps.

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Astronaut

Re: Samsung account

I dont remember credentials. But when I signed up for Samsung accounts it gave me to option to sign in using google account

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Product Expert

Re: Samsung account

You can try resetting your google account password if that helps

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