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Samsung_d6b2wK3
Astronaut

Samsung galaxy a10e

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For some good reason it start to drain fast. And I just purchased it 2 days ago.

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy a10e

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@Samsung_d6b2wK3,

 

Hey there!

 

Thanks for reaching out. Have you tried optimizing your battery recently? Also, Try testing your device in safe mode to see if the battery still drains.

 

Take a look at this article on how to optimize your battery. --> http://www.samsung.com/us/support/troubleshooting/TSG01001388/

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4 REPLIES 4
usercaX6iM5B7K
Constellation

Mine also. I have the S10

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Mine also. I have the S10

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Sweetsteph
Constellation

Mine is doing the same thing I have had it for 3 days a10e

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Mine is doing the same thing I have had it for 3 days a10e

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy a10e

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@Samsung_d6b2wK3,

 

Hey there!

 

Thanks for reaching out. Have you tried optimizing your battery recently? Also, Try testing your device in safe mode to see if the battery still drains.

 

Take a look at this article on how to optimize your battery. --> http://www.samsung.com/us/support/troubleshooting/TSG01001388/

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Samsung_d6b2wK3
Astronaut

Ok well optimizing the battery does help. And I've also n...

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Ok well optimizing the battery does help. And I've also noticed that the more screen time the more battery waste

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