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Samsung galaxy s20 fe lost from package

(Topic created on: 3/6/21 7:39 PM)
userLVSdm6Glr9
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I ordered Samsung galaxy s20 fe 5g. And I got package on March 5.But when it delivered and i checked the package. Inside package there was only empty s20 fe box, no phone or any accessories. I'm really angry. Never expected to get this when I bought it from official website. I will never trust and buy from official Samsung website . Really shocker. Not sure when I'm getting refund. I paid almost 620$

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SamsungQue
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I recommend that you call in and talk to our E-Commerce department 1-855-726-8721

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SamsungQue
Samsung Moderator
Samsung Moderator
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I recommend that you call in and talk to our E-Commerce department 1-855-726-8721

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SamsungQue
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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