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userXAFboQwQJn
Constellation

Samsung j3 orbit my phone number unknown

Under about phone it says phone number unknown. Also when doing about phone>status>sim card status there is no 'my phone number' catagory. Someone had my number before and created an uber, and now I cant make my own uber account because they want to see my phone number under settings, but it says unknown....

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Samsung j3 orbit my phone number unknown

Can I please have your full model number and service provider?

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userXAFboQwQJn
Constellation

Re: Samsung j3 orbit my phone number unknown

SM-S357BL

No idea who the provider is, as my phone was offered through my healthcare provider 

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Samsung Moderator
Samsung Moderator

Re: Samsung j3 orbit my phone number unknown

I would recommend reaching out to your carrier for further assistance.

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jassr1965
Constellation

Had same issues. Support helped and now it's all good.

Had same issues. Support helped and now it's all good.

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