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Astronaut

Samsunh A20s

Please help me. I am having trouble with my A20s. I am having a hardtime to restart and it is lagging. Please see picture. Thank youIMG_20200702_205027525.jpg

 

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Samsung Moderator
Samsung Moderator

Re: Samsunh A20s

Try clearing the cache partition. 

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Power key.
  3. When the Android logo displays, release the keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.


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