Original topic:

Screen won't time out?

(Topic created on: 4/7/21 5:24 PM)
EllieZellie
Astronaut
Options
Other Mobile Devices

The screen on my A11 won't time out and I can't switch it off to rest with the power button? The only time it rests is when charging. Have tried rebooting and powering off for a while. Any help?

3 Replies
Buddy1107
Astronaut
Options
Other Mobile Devices
Hmm, i owned the galaxy a11 and never had that issue despite it getting really hot and slow. Make sure its not a third-party app that is causing this issue. You can check your digital wellbeing or battery settings page for apps that use the screen. If you don't see any issues, try changing the screen timeout settings and activate the accidental touch protection. That's all i can say...
0 Likes
EllieZellie
Astronaut
Options
Other Mobile Devices
I'm thinking it might be my fingerprint scanner cause I turned that off and now it's fine? So no fancy feature for me but at least it's not burning through the battery anymore
0 Likes
EllieZellie
Astronaut
Options
Other Mobile Devices
Nope started again
0 Likes