Original topic:

Screenshot trouble and Bixby won't respond

(Topic created on: 1/5/21 3:39 PM)
user2AGUJWN6SF
Constellation
Options
Other Mobile Devices

For about a week now, my "Hi Bixby" command won't work on my European A51. I am also unable to take a screenshot using power/down-volume combination. Please help!

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1 Reply
DGM
Nebula
Options
Other Mobile Devices

Try going to settings/general management/reset/reset settings

select reset settings, and confiirm choice

 

Hopefully this clears things up for you.  Good luck.

 

 

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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