Original topic:

Secure Folder password reset

(Topic created: 07-05-2022 01:50 PM)
Other Mobile Devices

There is no link to a pin/password reset for my secure folder, I have tried every pattern of possible numbers I could have put in, but I cant seem to remember the pin. The reset password link everyone has is not present on my phone, is it just impossible to recover my pictures and videos I had saved in there? I also logged into my Samsung account on my laptop browser, and for some reason it says that I have never used the secure folder. Then I logged into the account on my phone and it does not give me the option to connect my account to a secure folder. If there is another way please let me know.

1 Reply
Other Mobile Devices
Forgot password for secure folder requires a total reset of said secure folder. Sure hope you don't care about losing EVERYTHING in there