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Sending/Receiving texts with iPhone users

(Topic created: 01-05-2020 07:01 PM)
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user3dDimdOBYM
Constellation
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Other Mobile Devices

Unable to receive replies to text, the transmission is fine but contacts send replies but  I don not receive. This seems to occur with iphone contacts mostly. Please advise. Thanks

 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

I would recommend reaching out to your carrier for further assistance.

If you still have the old iPhone, log out of iMessage or sign into your Apple account to do so. Most likely, your old messages are likely still going to the iMessage. 

 

 

 

 

 

 


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1 Reply
Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

I would recommend reaching out to your carrier for further assistance.

If you still have the old iPhone, log out of iMessage or sign into your Apple account to do so. Most likely, your old messages are likely still going to the iMessage. 

 

 

 

 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.