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usernRFZOJWqr0
Constellation

Smart Flip Case not opening my screen on Samsung Galaxy A 40

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Hi! I have bought a flip case(phone case, type book), but when I open it the phone screen doesn't open by itself, as it should, considering that my Galaxy A40 phone does have a hall sensor(flip sensor). On my screen i have a glass screen protector, maybe that is what prevents this sensor to work? My case is magnetic so it should work. Can someone help me with that? Thank you in advance!

 

P.S.: Sorry for my bad English, I am not a native English speaker.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Smart Flip Case not opening my screen on Samsung Galaxy A 40

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Hello there,

 

Thanks for reaching out.

 

Can you send a private message providing the full model code and IMEI number so I can further assist you? http://bit.ly/2GGYul4

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3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Smart Flip Case not opening my screen on Samsung Galaxy A 40

JUMP TO SOLUTION

Hello there,

 

Thanks for reaching out.

 

Can you send a private message providing the full model code and IMEI number so I can further assist you? http://bit.ly/2GGYul4

View solution in original post

Reply
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usernM65XuoVjs
Astronaut

Re: Smart Flip Case not opening my screen on Samsung Galaxy A 40

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Hi! 

Could you please share the solution? 

When I click to "View solution in original post" or "Go to Solution" - it shows nothing.

I face the same issue.

 

Thank you in advance!

Tibor

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Samsung Moderator
Samsung Moderator

Re: Smart Flip Case not opening my screen on Samsung Galaxy A 40

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@usernM65XuoVjs Can you send a private message providing the full model code and IMEI number so I can further assist you? http://bit.ly/2GGYul4

Reply
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