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Original topic:

Smart Switch Software forcing to update the app but it is already updated

(Topic created: 04-19-2023 02:14 PM)
taifurbau
Constellation
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Smart switch for Windows saying to Update the Smart Switch app on the connected device. When I am clicking "Update Smart Switch" it tries to update but failed. My app is already updated from Google play store. I then uninstall the app and reinstalled from Galaxy Store. Still the Software saying to update the app on the connected device. My phone is detected by Windows and I can browse my phone storage using File Explorer. But it is not connecting to the Smart Switch Software. My phone model is Galaxy A52 (SM-A525F/DS). The software worked with my phone just two days ago, when the app has not any updates in play store. After installing new version (3.7.42.12), it is not working.

6 Replies
JmsWms
Constellation
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I have an A53 5G and am experiencing the exact same thing.
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ChaosSaber
Neutron Star
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I've got a S22 Ultra and I am having the same issue
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AB9
Asteroid
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Same problem here with Note 20 Ultra.
This is a crippling problem. Please resolve it immediately Samsung.
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ChaosSaber
Neutron Star
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It should work now, mine updated and now it connects
taifurbau
Constellation
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Yes, it is working now

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Solution
AB9
Asteroid
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Yes after the Smart Switch desktop update this morning it is working now. Just lost 2-3 hours while trying to troubleshoot last night.