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Astronaut

Smart Switch & Mac Big Sur Upgrade

Last week I upgraded to IOS 11.0.1 Big Sur on my iMac. My Galaxy S10 wil not connect to Smart Switch since then. The window says that I have to wait for a while after restart for it to connect. That is the case after a restart, but the phone has been on for hours & will not connect to Smart Switch. It has to be an issue with the latest IOS Upgrade.

9 REPLIES 9
Constellation

Re: Smart Switch & Mac Big Sur Upgrade

possibly, usually apple and Samsung products don't go well together
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Astronaut

Re: Smart Switch & Mac Big Sur Upgrade

I encountered the same issue today! It seems they haven't figured out a solution yet.

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Astronaut

Re: Smart Switch & Mac Big Sur Upgrade

i am running into the same issue.  just wonder how samsung knew about big sur for over a year and still has not updated their smart switch software.  truly incredible the lack of concern or preparedness.

 

i also started a thread on apple as well.  https://discussions.apple.com/thread/252037680

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Astronaut

Re: Smart Switch & Mac Big Sur Upgrade

Got reply from Samsung. Update is pending with Apple. Takes time. I assume many apps are waiting for approval.

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Astronaut

Re: Smart Switch & Mac Big Sur Upgrade

I have the same problems.  Now my S20 and Tab 7+ are hanging in the air.

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Astronaut

Re: Smart Switch & Mac Big Sur Upgrade

Same issue for me, with MacOS BigSur 11.1,

using Samsung Smart Switch 4.3.1.20062_1

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Astronaut

Re: Smart Switch & Mac Big Sur Upgrade

I'm in the same boat. I'd really appreciate a solution. I just switched to an S10e from my iPhone X, b/c I missed the headphone jack. I hoped for a smoother transition to android. If this doesn't get resolved soon, I'll be shopping for a PC and tablet and be done with Apple altogether.

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Constellation

Re: Smart Switch & Mac Big Sur Upgrade

Maybe you might want to try the following:

 

https://d2ogrndh9skxtm.cloudfront.net/33/Guide_En.pdf

 

Good luck.

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Constellation

Re: Smart Switch & Mac Big Sur Upgrade

Samsung support needs to confirm that this is authentic software

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