Original topic:

Smartphone Shuts Down Sometimes

(Topic created on: 2/23/21 3:45 AM)
usertRDKvRuPrx
Astronaut
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Hello,

I have Samsung A5 2017 for about 3 years already. This year I started experiencing shutdowns when I still have battery life remaining. But when I try to power it on, it shows the battery depleted.

I went to Settings and checked the battery usage. As you can see based on the screenshot below, the last time shutdown happened the battery went from around 45% to complete battery drain in a very short time. It does not appear there is an app thatvis capable of draining battery so fast.

What is the issue?

IMG-20210223-WA0000.jpg

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