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Astronaut

Software Reflash J7

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I am really upset so Samsung told me to to best buy to have it flashed and been there 2 times now and both times I was told he was there so I go and then he is never there

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Cosmic Ray

Re: Software Reflash J7

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Call best buy first samsung customer service does not have the schedules of the samsung tech's on hand. Also some bestbuy locations dont have the experience shop for samsung... so they wouldn't have the capability to reflash your phone.

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Asteroid

Re: Software Reflash J7

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What are you talking about?

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Astronaut

Re: Software Reflash J7

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Well I thought that I put the phone but it is a samsung j7 crown

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Samsung Moderator
Samsung Moderator

Re: Software Reflash J7

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As far as I know, most Best Buy locations do not have any certified Samsung technicians in store. uBreakiFix would be able to assist you if you were wanting to take your device to a walk-in service location. Would you mind clarifying on the symptoms you are seeing and why you are looking to have your software reflashed?


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Cosmic Ray

Re: Software Reflash J7

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Call best buy first samsung customer service does not have the schedules of the samsung tech's on hand. Also some bestbuy locations dont have the experience shop for samsung... so they wouldn't have the capability to reflash your phone.

View solution in original post

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