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Original topic:

Software will not install on HP laptop and error message in screenshot below keeps appearing

(Topic created on: 8/30/19 7:31 AM)
userugklv1H3MW
Astronaut
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Other Mobile Devices

Samsung error.png

 

I can't download the gear 360 action driver software onto my HP latptop. The software downloads and then an error message shows.

 

Samsung error.png

 

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SamsungNik
Honored Contributor
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Regretfully you will need to reach out to Microsoft directly for assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Solution
SamsungNik
Honored Contributor
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Other Mobile Devices

Regretfully you will need to reach out to Microsoft directly for assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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