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Someone locked my coin wallet and got into my phone?

(Topic created: 02-02-2022 12:02 PM)
tap27382
Astronaut
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Other Mobile Devices

Somebody took my identity and they locked my coin wallet what can you guys do this way they don't get in my phone again

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Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

I am very sorry to hear someone got in your phone and locked your coin wallet, and can understand the frustration and inconvenience. For the coin wallet, you would need to contact the company or app developer in question for assistance in that matter. However, I can provide a helpful guide to prevent and stop violations of your device security via hacking. If you’re worried about your phone getting hacked, or if you think it may have been hacked already, there are some steps you can take to keep it safe. For example, you should only download apps using the Galaxy Store or Play Store and you shouldn’t click on malicious links in apps, texts, or emails. Give this guide a look-see: https://www.samsung.com/us/support/troubleshooting/TSG01209886/

 

Please let me know if this helps. 

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Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

I am very sorry to hear someone got in your phone and locked your coin wallet, and can understand the frustration and inconvenience. For the coin wallet, you would need to contact the company or app developer in question for assistance in that matter. However, I can provide a helpful guide to prevent and stop violations of your device security via hacking. If you’re worried about your phone getting hacked, or if you think it may have been hacked already, there are some steps you can take to keep it safe. For example, you should only download apps using the Galaxy Store or Play Store and you shouldn’t click on malicious links in apps, texts, or emails. Give this guide a look-see: https://www.samsung.com/us/support/troubleshooting/TSG01209886/

 

Please let me know if this helps. 

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