Sound problem Samsung Galaxy A8 2018

[Flavi Morosan]

Hello guys.

Recently, I bought a new Samsung Galaxy A8 2018, and since I updated the android, I have sound prolem, like static sound and distorted sound. It happens almost every time is listen to music or watch a video on YouTube or Google.

I booted the phone in SafeMode, to see if there is an app that is causing this problem, but the sound distortion and the static sound is still there.

I even made a factory reset, but with no success.

Any idea for the fix?

I have the warranty, so I should send the phone to service or wait for a new update for the android?

Thx guys!

[userZ8S28yXiKG]

I'm having the same issue. Not all the time, it's intermittent . At various times the sound will cut out for a split second when say listening to youtube, or give static sound playing games

[Ayhan Karaoglan]

Hi, I have the same problem. I gave my phone for repairing, but the problem wasn't removed.

[userfGS7smbSxb]

check if this happens when the battery is 90% or above, i have the same problem but only happen when my battery is above 90% and happens with low sound volume. 

[Anonymous]

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@userfGS7smbSxb wrote:

check if this happens when the battery is 90% or above, i have the same problem but only happen when my battery is above 90% and happens with low sound volume. 

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The issue will gradually reduce as the battery capacity is lowered. That being said, I do still have the issue when it's lower than 90%, albeit very little.

[userrPxkwAKDt3]

Same with me. Its doing it right now.

[userDOyAnuuTkA]

Same problem here...

The sounds disappears for a split of a second and comes back continusally. Like hiccups.

I noticed this only happening to the loud speaker, playback is normal with headphones.

[userfqQBWGN3eb]

I have the same problem! Found out while watching a youtube video and now i hear it even when i write on the keyboard.
Did you find a way to fix this?

[Flavi Morosan]

Is a hardware problem.. send it to service if u have warranty 

I just got used to it.. after one month of using it, I don' hear it so often.

*I didn't sent mine in service.

[user5RafBnlzdr]

Exactly yes. This has been happening with my A8 plus for a long time after update. And these days I am able to catch the issue while typing on keyboard as well. It only happens with loud speaker.