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Sound problem Samsung Galaxy A8 2018

(Topic created on: 6/6/18 11:20 AM)
Flavi Morosan
Asteroid
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Hello guys.

Recently, I bought a new Samsung Galaxy A8 2018, and since I updated the android, I have sound prolem, like static sound and distorted sound. It happens almost every time is listen to music or watch a video on YouTube or Google.

 

I booted the phone in SafeMode, to see if there is an app that is causing this problem, but the sound distortion and the static sound is still there.

 

I even made a factory reset, but with no success.

 

Any idea for the fix?

I have the warranty, so I should send the phone to service or wait for a new update for the android?

 

Thx guys!

 

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userbBYYAcOoGP
Astronaut
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Alright, since it seems nobody else is mentioning it...

 

A simple fix seems to be forcing Adapt Sound to stop in the Apps tab (Make sure to enable "Show system apps") and disabling it. So far, all my hiccups are gone.

 

So much for better sound.

Anonymous
Not applicable
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@userbBYYAcOoGP wrote:

Alright, since it seems nobody else is mentioning it...

 

A simple fix seems to be forcing Adapt Sound to stop in the Apps tab (Make sure to enable "Show system apps") and disabling it. So far, all my hiccups are gone.

 

So much for better sound.


Thanks for the suggestion. Unfortunately, your suggestion doesn't fix the issue on my phone. The sound hiccups/cut are still there after disabling Adapt Sound.

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userOhN2p3IEpk
Constellation
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I do not understand, how do I do


@Anonymous wrote:

@userbBYYAcOoGP wrote:

Alright, since it seems nobody else is mentioning it...

 

A simple fix seems to be forcing Adapt Sound to stop in the Apps tab (Make sure to enable "Show system apps") and disabling it. So far, all my hiccups are gone.

 

So much for better sound.


Thanks for the suggestion. Unfortunately, your suggestion doesn't fix the issue on my phone. The sound hiccups/cut are still there after disabling Adapt Sound.


 

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user93EMfeYUqr
Astronaut
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Australian SM-A530F, same issue! 

Come on Samsung!

 

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SamsungLarryK
Samsung Moderator
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Thank you for this info! As this is a non-US model and support for these models is very limited, please seek support for your area. You can do so here: http://www.samsung.com/visitcountry  Thanks!

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Toby93
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This actually worked for me, i did not have any cutouts while listening to music on youtube but the keyboard sounds are still stuttering.

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Bencanon
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Hiccups still there even with adapt sound disabled.

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SamsungLou
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Can you provide me with your model number?


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Flavi Morosan
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SM-A530F

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SamsungLou
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Can you confirm if this device was purchased in the U.S.?


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