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Anastasios Kons
Astronaut

Re: Sound problem Samsung Galaxy A8 2018

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Same problem here.Sound cuts out watching YouTube.Tried everything that's written above.Problem still exists.

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userzr41KH6Y2E
Constellation

Re: Sound problem Samsung Galaxy A8 2018

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Another one with the same problem, here in Spain. I used to go to sleep every night listening to Spotify music at a very low volume, but with the annoying hiccups in the sound from the speaker I had to quit doing it. I think it's a considerable flaw and I can't believe Samsung still hasn't addressed it. My next phone won't be a Samsung for sure.

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user5Gf0Djrd0v
Constellation

Re: Sound problem Samsung Galaxy A8 2018

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Nothing have been solved, first time i have purchased a samsung phone and happens the same thing of which i was afraid. Worst brand ever... i am a music lover but can't listen the songs on my smartphone while travelling and sleeping because of annoying voice in earphones.

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Samsung Moderator
Samsung Moderator

Re: Sound problem Samsung Galaxy A8 2018

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@user5Gf0Djrd0v What troubleshooting steps have you tried in regards to this issue?

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user5Gf0Djrd0v
Constellation

Re: Sound problem Samsung Galaxy A8 2018

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Instead of asking what i have tried,  You should provide the solution if there is any. 

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toledorobia
Astronaut

Re: Sound problem Samsung Galaxy A8 2018

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Hi from Chile. Same sound problem here.
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Bir
Astronaut

Re: Sound problem Samsung Galaxy A8 2018

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Same problem for me!!! Audio problems in 2018, unbelievable!

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userN4fmRvi5wJ
Constellation

Re: Sound problem Samsung Galaxy A8 2018

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In my A8 the problem has been fixed with the October update and I had the same problem as all. I had sound cuts with more than 80% of battery

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Highlighted
Anonymous
Not applicable

Re: Sound problem Samsung Galaxy A8 2018

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Great news all!

 

The November security patch update has FIXED the sound cutting issue. Samsung specifically fix it and state it in their changelog. I have tested it, 100% battery, no stuttering whatsoever. It's finally fixed!

 

Thanks Samsung.

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Bencanon
Asteroid

Re: Sound problem Samsung Galaxy A8 2018

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Could you please post the part of the changelog where it says that they fixed the issue? Thanks.

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