Recently, I bought a new Samsung Galaxy A8 2018, and since I updated the android, I have sound prolem, like static sound and distorted sound. It happens almost every time is listen to music or watch a video on YouTube or Google.
I booted the phone in SafeMode, to see if there is an app that is causing this problem, but the sound distortion and the static sound is still there.
I even made a factory reset, but with no success.
Any idea for the fix?
I have the warranty, so I should send the phone to service or wait for a new update for the android?
Solved! Go to Solution.
· Security Enhancements : Wi-Fi
· The stability of Voice call has been improved.
· The stability of VoWiFi has been improved.
· The security of your device has been improved
Tested it, it looks like it's fixed. That's good, but what about Samsung's support denying that there was ever a problem?
My advice to everyone is to turn of auto-update after this patch, because I don't trust them anymore regarding their support and routine software updates...
BTW, it's my video that you see when searching a8 sound problem on youtube, I pinned a comment there that new update fixes it.
I did receive the november security patch for canadian model, but it didn't mention anything about fixing sound issues, nor did it fix anything. Any canadian users who has theirs fixed or still waiting?