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Spotify Bluetooth Random Stop

(Topic created: 09-28-2019 05:47 PM)
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KnightRiderRalph
Samsung Care Ambassador
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Does anyone know why when listening to Spotify it will randomly stop the song? Then I have to click pause and it will play the song again but from the beginning.

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Samsung_fQbz7dY
Astronaut
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I have the s as me problem. Don't know why?

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SamsungJoJo
Samsung Moderator
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Hello @KnightRiderRalph,

 

May I ask what type of device are you using? Also, Have you confirmed your Spotify app is not enabled in your sleeping apps?

 

 

KnightRiderRalph
Samsung Care Ambassador
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Note10+ and I think it was a sleeping app but it seems to only happen while listening on bluetooth. It took it off sleeping apps and I'll see what happens now and check back.

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SamsungJoJo
Samsung Moderator
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Great! Keep us posted. 🙂

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