Original topic:

Still receive notificiations when Work routine (with do not disturb) is on

(Topic created: 09-18-2023 03:17 AM)
Other Mobile Devices

I wanted to create a routine so when I am at work all notifications get turned off by do not disturb except calls. When this mode is active I still receive notifications from certain apps, when in normal Do not disturb this is not the case. People with the same problem or even a fix?


1 Reply
Community Manager
Community Manager
Other Mobile Devices

Hello, welcome to the Samsung Community. I understand your frustrations with the Routines Feature and I will be more than happy to take a look into this with you. 


First, lets check to verify that you don't have any exceptions on. 

Open the Quick Settings menu by swiping down the top of the screen

Touch and hold the Do not disturb icon 

Swipe to the Allowed during Do not disturb section

Verify that there are no exceptions selected