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Constellation

Stuck in safe mode

My Galaxy A6 A600t1  is stuck in safe mode and can't turn off. 

3 REPLIES 3
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Product Expert

Re: Stuck in safe mode

Hi @NhancedA600T12, I hope you’re doing well.

 

I recommend following this guide for removing the safe mode. If you are still experiencing the same issue, I would recommend backing up your device and attempting a factory reset. I have put instructions for both below, I hope this helps!

 

 

Safe Mode.PNG

 

Master Reset.PNG

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Product Expert

Re: Stuck in safe mode

Is your volume down button working/stuck?

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Product Expert

Re: Stuck in safe mode

Hi  @NhancedA600T12 

 Force shut down your Phone by Holding  Power Button and Volume Down Button  simultaneously for 7 seconds. 

 

I hope this helps , Let me know if you have any questions, Thank you!

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