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WifeyMamaLady
Constellation

Trouble Logging In On Phone

Anyone else having Samsung Account issues on their phone? I can't log in and therefore can't use Samsung services or sync!

4 REPLIES 4
WifeyMamaLady
Constellation

Re: Trouble Logging In On Phone

J3 Luna Pro - sorry forgot to add that part

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Samsung Moderator
Samsung Moderator

Re: Trouble Logging In On Phone

Are you getting any error messages? Are you able to log into your Samsung account via a computer?

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WifeyMamaLady
Constellation

Re: Trouble Logging In On Phone

I don't have a computer. It's the Samsung app that's preinstalled that won't let me log in. No error messages are popping up, just doesn't go past the log in screen

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Samsung Moderator
Samsung Moderator

Re: Trouble Logging In On Phone

Have you tried clearing the cache of the application?

Settings>Apps>The application>Storage>Clear cache and restart your device?

Do you still experience the same issues?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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