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Constellation

Unable to change Samsung Account

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The email id I've used to create Samsung account and login to Samsung mobile was disabled.

 

Now I'm unable to change the email id, because the verification mail is being sent to my disabled email id.

 

How do I change the email id in my Samsung account?

1 SOLUTION

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Honored Contributor

Re: Unable to change Samsung Account

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You will need to call and speak with our accounts team, they will verify your identity and then can help you change the details on the account. Smiley Happy

 

They can be reached at 855-795-0509 directly. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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2 REPLIES 2
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Honored Contributor

Re: Unable to change Samsung Account

JUMP TO SOLUTION

You will need to call and speak with our accounts team, they will verify your identity and then can help you change the details on the account. Smiley Happy

 

They can be reached at 855-795-0509 directly. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Astronaut

Re: Unable to change Samsung Account

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Ok

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