Original topic:

Unable to enable MTP on Galaxy A10s

(Topic created: 07-26-2021 08:37 PM)
TheSauravBiswas
Constellation
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I am unable to enable MTP on galaxy a10s, I connect phone to pc but just charges, I have checked usb configuration in developer option, the Transferring Files option is selected but pc doesn't show phone's drive, neither phone shows anything but charging. What should I do?

5 Replies
TheGalaxy
Black Hole
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Is the charging port clean?
Are you using a data cable?
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Je655
Sun
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Have you tried more than one USB port on the computer. Have you tried more than one cord (data lines inside the cord could be damaged) and do you have the drivers for your device installed? If not you can download them from Samsung.
https://www.samsung.com/us/support/downloads/
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Blue7
Red Giant
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have you tried it with a different cable? 

submit an error report on members app > + button > error report if you think it's a software issue

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userL2VdLER0gV
Astronaut
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I have the same issue.

Not a cable problem. worked on all my USB cables  as does my partners phone

Not a dirty port, worked on all USB ports as does my partners phone

Not my computer as it worked with my partners phone 

It worked with my phone on all my devices and then just stopped working on any of them .

Done update software, the same problem

Done a factory reset (wish I hadn't) the same problem.

Unable to select MTP options even when entering the developer options

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SamsungQue
Samsung Moderator
Samsung Moderator
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I can how this issue can be frustrating. I would like to look into this issue for you. Can you send me a private message using this link here? (http://bit.ly/2HP0oRi) Provide the following information. 

  • Model number
  • IMEI number
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