Original topic:

Unlock screen lock w/o passcod

(Topic created: 07-03-2022 08:02 AM)
Dustynaval
Astronaut
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I have a Samsung A10e  which I need to press back into service but  it seems I've forgotten the the screen lock passcode and I'm locked out. I can't reboot, or reset because they dont bypass screen lock. My carrier can't help w/o the IMEI number which of course is in the locked phone. The little tag which used to have this info has mysteriously fallen off the back of the phone. I've installed a new SIM card but that's as far as I can go. Oh the phone has been reset back to factory settings and the Google account is set up. What can you do to assist me I really can't afford a new phone right now.? 
Joe Fattaruso 
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Geno71
Samsung Care Ambassador
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@Dustynaval 

So the phone was already factory reset and still asking for a screen lock, or is it Google password at this point?

Please don't forget to mark a helpful post as a Solution. And give it a like:)

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