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Original topic:

Upset that there is never any techs at best buy to Software Reflash my J7

(Topic created: 11-08-2019 04:17 PM)
Carguy6905
Astronaut
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I am really upset so Samsung told me to to best buy to have it flashed and been there 2 times now and both times I was told he was there so I go and then he is never there

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Sshamin
Asteroid
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What are you talking about?

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Carguy6905
Astronaut
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Well I thought that I put the phone but it is a samsung j7 crown

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SamsungJace
Samsung Moderator
Samsung Moderator
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As far as I know, most Best Buy locations do not have any certified Samsung technicians in store. uBreakiFix would be able to assist you if you were wanting to take your device to a walk-in service location. Would you mind clarifying on the symptoms you are seeing and why you are looking to have your software reflashed?


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Dedication261
Cosmic Ray
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Call best buy first samsung customer service does not have the schedules of the samsung tech's on hand. Also some bestbuy locations dont have the experience shop for samsung... so they wouldn't have the capability to reflash your phone.

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