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Using Smart Switch to save my Samsung information on my Windows PC before resetting phone

(Topic created: 01-14-2024 11:16 AM)
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I wish to use smart switch to save my Samsung  android details on my Windows PC before cleaning the phone of all private details and then to be sent away for repair and when it is returned reinstalling the details. The problem is I read that loading it back to the same phone is not possible. Is this correct 

My phone is a Samsung A40  -   I  have a the same google account on PC and phone   -   and I can transfer images and documents to PC by cable. 

Any  advice on procedures would be  must welcome to a novice

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Robin621k
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No, it is not correct. A backup is just that, a backup.

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Robin621k
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No, it is not correct. A backup is just that, a backup.
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