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Constellation

Virus

Hello! Google keeps opening with something that says you won something! Or your phone is in danger!

And I really want to get rid of it because it's very annoying.

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Virus

Do you experience these symptoms if you test your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem.

 

What type of device are you using?

 

Have you tried wiping the cache partition on your device?

-If not I would recommend wiping the cache partition on your device.

 

Are you experiencing this when using a specific Google App?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Virus

Hi, it actually stopped happening so it's alright now

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