JUMP TO SOLUTION Solved

Original topic:

When will t mobile users get one ui 3 on the A20

(Topic created: 09-19-2021 09:35 AM)
Kji_X
Astronaut
Options
Other Mobile Devices
I have been waiting about a month for the one ui 3 update and it's still not here to my phone. I have the a20 and it's currently running one ui 2.0 and android 10 some of the other models have 2.5 but they last time I got a update was may 1 2021 and I'm wondering when will t mobile users be eligible for android 11 on the a20
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

View solution in context

0 Likes
Reply