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Samsung_bFmUtzV
Astronaut

Where do I find install

I get text messages about an update and to sign in on WiFi then click install. Where is install? I am on a J3 Luna Pro.

5 REPLIES 5

Can you put a screenshot in here so that way I can see it?

Can you put a screenshot in here so that way I can see it?

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Samsung Moderator
Samsung Moderator

Re: Where do I find install

@Samsung_bFmUtzV Are you referring to the software update on your device?

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Samsung_bFmUtzV
Astronaut

Can't get a screenshot. This is the text I get "Your phon...

Can't get a screenshot. This is the text I get "Your phone requires 1 or more software updates. When you receive a notification, please sign on to Wi-Fi and click "Install" to proceed with this secure update."

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Samsung Moderator
Samsung Moderator

Re: Can't get a screenshot. This is the text I get "Your phon...

Give this a try: Turn on Wi-Fi, go to settings, software updates, and see if an update is available on your device?

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Samsung_bFmUtzV
Astronaut

Finally was able to get a screenshot which is attached. I...

Finally was able to get a screenshot which is attached. I have gone in and check for software updates and I keep getting no updates in that.

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