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Why is the images so blurry and low quality on the Samsung Galaxy A505G?

(Topic created: 06-19-2019 02:19 PM)
ejako883
Constellation
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Other Mobile Devices

So, I recently just ordered the A505G model off of Amazon and I received it yesterday. However, I've noticed that the photos are not fully loaded and have terrible quality when you look at them up close. On Twitter and several devices, it is awfully very low quality and it's annoying how I have to click the photo for them to be fully clear. I didn't have issues like this on my previous devices like the Galaxy S8 and even the S4. Is there any way I can fix this issue, or is this issue just associated with the model? (Pics: https://imgur.com/a/Dpibje4)

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SamsungRei
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Thank you for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, you will need to reach out to the country of origin. Based on your model number, you can use this link: https://www.samsung.com/latin_en/support/model/SM-A505GZKLTPA/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Samsung_Pe8Mmzi
Astronaut
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🤨

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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Thank you for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, you will need to reach out to the country of origin. Based on your model number, you can use this link: https://www.samsung.com/latin_en/support/model/SM-A505GZKLTPA/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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