Wifi and Bluetooth Buttons not working?

[yuhhh]

my Bluetooth and Wi-Fi buttons won't work and i don't know what do 

[Andrejklol]

Try resetting the device.

[Andrejklol]

Did it work?

[yuhhh]

no its still the same

[Andrejklol]

May have to do something with the model

[Andrejklol]

Have you tried updating your device

[yuhhh]

yes and oh okay

[Andrejklol]

That's all I can do a mod has to help from here

[SamsungRei · Accepted solution]

@yuhhh I understand how frustrating this can be. Have you reset the Network Settings?

Open the network settings.

• Navigate to and open Settings. Search for and select Reset network settings.

• Reset the network settings.

  Tap Reset network settings again, and then tap Reset settings. You may be prompted to enter your security credentials. Tap Reset to finish.

Try connecting to Bluetooth and Wi-Fi while in Safe Mode. https://www.samsung.com/us/support/answer/ANS00062983

The last troubleshooting step would be to do a complete backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029

If you are still experiencing connection issues with the Bluetooth and WiFi, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky