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Will the A10e get an update because it needs one bad?

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Will it get a update because it needs one bad to many problems with it so update should fix it

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Product Expert

Re: Will the A10e get an update because it needs one bad?

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hi @Samsung_5AWKd0M 

Thank your for your inquiry and yes it will receive an update in the following months because it is one of the newer models of devices it is been known for a while that it has an android 10 beta so expect it to arrive soon as they are finishing up on the upcoming updates make sure to check if the update is already available by following these instructions: https://www.samsung.com/us/support/answer/ANS00077582/

 

hopefully, this will help with your questions


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Product Expert

Re: Will the A10e get an update because it needs one bad?

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Hi @Samsung_5AWKd0M ,

 

I am sorry to hear you're having issues with your device. If you would be so kind and let me know what kind of problems you're having with your device. I will be happy to assist you today.

 

 

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Product Expert

Re: Will the A10e get an update because it needs one bad?

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hi @Samsung_5AWKd0M 

Thank your for your inquiry and yes it will receive an update in the following months because it is one of the newer models of devices it is been known for a while that it has an android 10 beta so expect it to arrive soon as they are finishing up on the upcoming updates make sure to check if the update is already available by following these instructions: https://www.samsung.com/us/support/answer/ANS00077582/

 

hopefully, this will help with your questions


Be sure to click " ✔ Accept as Solution" When you find an answer that works for

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Re: Will the A10e get an update because it needs one bad?

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It been lagging it been slow my battery dead way too fast my screen goes black for no reason my camera won't forced and my phone is brand new

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Product Expert

Re: Will the A10e get an update because it needs one bad?

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@Samsung_5AWKd0M ,

 

Thank you for that information. @Samsung_5AWKd0M  can you do me a favor can you check how much storage you have on your device. If it's less than 3 gigabites you should still be fine if you have more Than that. I would suggest backing up all your information and factory resting the device after that is done try testing out your device before you fully restore your device. If this dose not resolve your situation please reply back to me and I'll find another solution for you. I appreciate your patience. 

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Astronaut

Re: Will the A10e get an update because it needs one bad?

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I waiting for update Samsung Galaxy a20 screen is very laggy

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