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β02-22-2019 12:34 AM in
Other Mobile DevicesI have been using the wireless charger duo for a while now and today I was going to go on a vacation and I didnt want to take the entire wireless charger with me so I unplugged it and only took the cable and put it in my bag. I ended up not going on the trip and took the cable out of my bag and plugged the charger back in and after plugging it back it in, both indicators started blinking red without me even putting my phone on it. It won't let me charge my phone. How do I fix this. I have already tried a different outlet.
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β08-10-2020
08:11 AM
(Last edited
2 weeks ago
by
SamsungCole
) in
Please send us a message to our Facebook or Twitter pages below, or feel free to call in to1-800-Samsung directly for assistance with this!
FB: https://www.facebook.com/samsungsupport
Twitter: https://twitter.com/SamsungSupport
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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β02-22-2019 10:36 AM in
Other Mobile DevicesAre you using the original charger that came with the device?
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β03-04-2020 01:16 AM in
Other Mobile DevicesI have same problem. Using same original charger. When plugged back in flashes green then keeps flashing red.
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β03-04-2020 01:37 AM in
Other Mobile DevicesI don't want
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β08-09-2020 09:07 PM in
Other Mobile DevicesI am having the same problem and I am using the original charger. It was literally working earlier then started doing this. What does that mean? What should I do?

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β08-10-2020
08:11 AM
(Last edited
2 weeks ago
by
SamsungCole
) in
Please send us a message to our Facebook or Twitter pages below, or feel free to call in to1-800-Samsung directly for assistance with this!
FB: https://www.facebook.com/samsungsupport
Twitter: https://twitter.com/SamsungSupport
Be sure to click " β Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
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β10-31-2020 10:19 AM in
Other Mobile DevicesI think I fixed the problem, at least to my satisfaction.... I threw it in the trash!
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β12-15-2020 01:02 PM in
Other Mobile DevicesWhat is the right charger number , mine was mistakenly misplaced.

