JUMP TO SOLUTION Solved

Original topic:

Wireless charger duo flashing red lights after being plugged in

(Topic created on: 2/22/19 12:34 AM)
userMMPmJQgYRU
Constellation
Options
Other Mobile Devices

I have been using the wireless charger duo for a while now and today I was going to go on a vacation and I didnt want to take the entire wireless charger with me so I unplugged it and only took the cable and put it in my bag. I ended up not going on the trip and took the cable out of my bag and plugged the charger back in and after plugging it back it in, both indicators started blinking red without me even putting my phone on it. It won't let me charge my phone. How do I fix this. I have already tried a different outlet.

0 Likes

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Please send us a message to our Facebook or Twitter pages below, or feel free to call in to1-800-Samsung directly for assistance with this!

FB: https://www.facebook.com/samsungsupport 

Twitter: https://twitter.com/SamsungSupport 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
7 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Are you using the original charger that came with the device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userQCYJN4GrGI
Constellation
Options
Other Mobile Devices

I have same problem. Using same original charger. When plugged back in flashes green then keeps flashing red.


 

0 Likes
Samsung_0BWzu4X
Astronaut
Options
Other Mobile Devices

I don't want

0 Likes
userSQ8B6vlXvF
Constellation
Options
Other Mobile Devices

I am having the same problem and I am using the original charger. It was literally working earlier then started doing this. What does that mean? What should I do?

0 Likes
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Please send us a message to our Facebook or Twitter pages below, or feel free to call in to1-800-Samsung directly for assistance with this!

FB: https://www.facebook.com/samsungsupport 

Twitter: https://twitter.com/SamsungSupport 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
useritRGa51YYP
Constellation
Options
Other Mobile Devices

I think I fixed the problem, at least to my satisfaction.... I threw it in the trash! 

0 Likes
NickyGee
Asteroid
Options
Other Mobile Devices

What is the right charger number , mine was mistakenly misplaced.

0 Likes