My 14 month old Galaxy Rose Gold Watch burned my wrist! I then noticed that the round cover on the back of the watch had fallen off, fortunately I found it and carefully put it back on but the watch overheated and burned me once again. It appears that this is a factory defect as this was an expensive purchase at Costco for a smart watch that sadly did not last long. I take great care of everything including all of my electronic devices and no I did not even get it wet. As a matter of fact I own many Samsung products and I still use my 12 year old Samsung washer and dryer everyday.
I would be happy to look into your concerns.
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Hey, just wanted to touch base. Are you still needing further assistance?