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Constellation

YELLOW TINT ON PICTURES FOR A31

i HAVE YELLOW TINT ON MY PICTURES ON MY PHONE I BOUGHT ON SEPT 12,2020.

THE IMAGE ON THE PHONE ARE YELLOWISH AND LOOKS LIKE AN X-RAY PICTURE.

WHAT IS CAUSING IT AND WHAT IS THE SOLUTION.

A CHOONG

 

4 REPLIES 4
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Comet

Re: YELLOW TINT ON PICTURES FOR A31

do you happen to have a filter automatically on in your camera mode or perhaps blue light filter enabled
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Constellation

Re: YELLOW TINT ON PICTURES FOR A31

Did you find a solution? I'm facing the same issue...

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Samsung Moderator
Samsung Moderator

Re: YELLOW TINT ON PICTURES FOR A31

Does this issue still appear when your phone is in safe mode?

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Samsung Moderator
Samsung Moderator

Re: YELLOW TINT ON PICTURES FOR A31

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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