Other Mobile Devices

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Removal of the option to remove battery in modern mobile devices.

Posted by 10-15-2021 01:20 PM in Other Mobile Devices

So... your older mobile phones had an opinion to remove the backplate to remove the battery. In new ones you can't do that. It's one piece,... View Post

10-16-2021 05:49 AM

It does! It really does! Take it from me. I'm not going to tell you to dunk your phone in water, ... View Post

Software information

Posted by 10-11-2021 03:31 AM in Other Mobile Devices

Hi, I was looking at my software information and I found that my phone has open source licenses when I just got this phone. Does anyone know why... View Post

10-15-2021 12:49 PM

Thank you for reaching out. Samsung is uses open source software. Android phones are also open so... View Post

Help me enter my locked phone

Posted by 10-11-2021 03:07 AM in Other Mobile Devices

A01af View Post

10-15-2021 12:13 PM

If you have forgotten the password and cannot use the Android Device Manager or Findmymobile.sams... View Post

Galaxy a12 hasn't received an update in a month

Posted by 10-10-2021 06:37 AM in Other Mobile Devices

I haven't received a update on my Galaxy a12 in a month is there any upcoming update for this coming to USA or its just delay. View Post

10-15-2021 06:25 AM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post

After updating, no sounds at all

Posted by 10-13-2021 05:24 AM in Other Mobile Devices

After updating this version A515FXXU5EU12 / A5515FOLM5EUI2 / A515FXXU5EUI2 today, I noticed there were no sounds at all. By means, no sounds played... View Post

10-15-2021 12:28 AM

I've tried resetting my setting. And it works wonderfully. Luckily I didn't just factory default ... View Post

A11 cannot take a screenshot🤦🏼‍♀️

Posted by 10-10-2021 03:11 AM in Other Mobile Devices

So I was given Galaxy a 11, but no matter what I do or where I search, even Google, I'm still not able to screen shot 🤷🏼‍ ... View Post

10-14-2021 05:01 PM

I can see how this issue can be frustrating. Are the buttons not responding? Are you getting an e... View Post

Just updated A11. How do I yurn off vibration when touching keyboard??

Posted by 10-13-2021 12:30 PM in Other Mobile Devices

Touch vibration View Post

10-13-2021 12:58 PM

Glad that was able to help if you could mark the post as solved and give a like Thanks View Post

Experiencing issues updating my Galaxy A21

Posted by 10-09-2021 12:50 PM in Other Mobile Devices

Hello, I have problems updating my cell Galaxy A21, it asks me to connect to Wi-Fi so that I can update it when I use my own service in others,... View Post

10-09-2021 12:57 PM

desactive download with wifi View Post

Recording videos

Posted by 10-12-2021 05:55 PM in Other Mobile Devices

How can I record videos at concerts.. events and have sound that's not distorted? View Post

10-13-2021 10:11 AM

Thank you! View Post

Updates

Posted by 10-08-2021 10:42 AM in Other Mobile Devices

I want my phone to have updates but they stopped pushing them out to this version View Post

10-13-2021 09:56 AM

I can see how this issue can be problematic. If there is any more updates for your phone I would ... View Post

I ordered a sim kit on line and its in the phone but I need a phone number to as

Posted by 10-12-2021 03:02 PM in Other Mobile Devices

I brought my own phone also have the sim I ordered online and I need to activate now . View Post

10-12-2021 03:04 PM

You need to contact your carrier to activate your Sim card View Post

RAM plus

Posted by 10-12-2021 01:16 PM in Other Mobile Devices

How does it work? View Post

10-12-2021 02:31 PM

Love it View Post

Please call me at ***** I'm trying to add numbers for 3 months unlimited

Posted by 10-07-2021 05:30 PM in Other Mobile Devices

My phone will not take my 3-month unlimited straight talk wireless card ***** View Post

10-12-2021 10:41 AM

Hello, I understand how frustrating this can be. For issues with loading a prepaid service card, ... View Post

To me l interpret the lack of a charger as Samsung

Posted by 10-05-2021 07:49 PM in Other Mobile Devices

To me l interpret the lack of a charger as Samsung just being cheap and thinking that they can get away with it because of Apple but in reality... View Post

10-12-2021 06:49 AM

Thanks for sharing ❤ View Post

a11 after 10/7 update

Posted by 10-10-2021 04:58 PM in Other Mobile Devices

On octn7 there was an android one ui 3.11 update. After update phone has had several issues. 1. Regardless of what I do my memory usage constantly... View Post

10-11-2021 12:39 PM

^ running low in memory/storage space will affect the operation speed Having more storage to pu... View Post

Printing from My Phone

Posted by 10-03-2021 12:14 PM in Other Mobile Devices

How do i print from my phone to printer dellE525W View Post

10-11-2021 11:25 AM

Hello! First, you would need to make sure that the printer supports mobile printing. I think i... View Post

How do you program your voice answer on the phone of a galaxy j7 Star?

Posted by 10-01-2021 02:43 PM in Other Mobile Devices

How do you program a voice answer to the phone on a Galaxy j7 Star View Post

10-08-2021 03:40 PM

WHERE IS THE HELP HERE? View Post

voice-mail

Posted by 10-08-2021 06:11 AM in Other Mobile Devices

How do I reset or retrieve my password for my voice mail?? I never set it up but it ask for one before I can even get into it View Post

10-08-2021 01:13 PM

I understand how frustrating this can be. To have your voicemail reset so that you can access it,... View Post

My Ao2s does not have the My Emoji option

Posted by 10-03-2021 04:41 PM in Other Mobile Devices

Hey guys, I have a ao2s phone. And I have and tab6 tablet. My tab6 has a my emoji in the gallery like you can put clothes on it and use it in gifs.... View Post

10-08-2021 01:05 PM

We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post

Super Annoying Alerts can you please listen..it will NOT GO AWAY

Posted by 10-08-2021 01:56 AM in Other Mobile Devices

Super Annoying Alerts will NOT GO AWAY!! Can you please listen..It and see if you recognize it!!! wav file m4a file I have turned off all... View Post

10-08-2021 11:01 AM

have you tried it in safe mode? if it doesn't alert in safe mode, then it's one of your 3rd par... View Post

How do I turn off RTT?

Posted by 10-06-2021 07:02 PM in Other Mobile Devices

How do I turn off RTT? View Post

10-06-2021 07:54 PM

Phone > 3 dots > settings > real time text > RTT call button and choose visible during calls. View Post

cant connect my Samsung a12 to my tv it doesent show smart view

Posted by 10-06-2021 03:12 PM in Other Mobile Devices

Cant connect my Samsung to my tv becuase the **bleep** phone dosent have smart view View Post

10-07-2021 09:37 AM

I understand how frustrating this is. Here is a video that explains the steps available for conne... View Post

Disabling M02 battery charging via PC

Posted by 10-04-2021 02:01 AM in Other Mobile Devices

I just purchased a Samsung M02 phone. What I want to know is, is it possible when I connect my phone to a PC (for an internet connection via USB),... View Post

10-04-2021 05:51 AM

@user4LLbV8Ri5N This discussion area is for US based products. I don't think that you are goi... View Post

Security policy prevent use of camera

Posted by 09-20-2021 02:40 AM in Other Mobile Devices

Samsung galaxy A20 Security policy prevent use of camera. I have tried all the solutions none is working. View Post

10-03-2021 05:56 PM

Hey there, if the steps listed in the thread above did not help I would recommend putting your ph... View Post

Request: Way to make individual callers have individual background pictures specific to the contact

Posted by 10-02-2021 06:26 AM in Other Mobile Devices

الرجاء اتاحة خاصية للمكالمات وهي : اختيار خلفية مكالمة مخصصة لكل شخص ليصبح بإمكاننا وضع صورة المتصل خلفية لمكالمته ولكل شخص صورة... View Post

10-03-2021 10:06 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post

HelP on A71 5G

Posted by 10-02-2021 01:49 PM in Other Mobile Devices

Well, I've run into a couple of snags I could use a little help running down. Need feedback quickly, so if anyone has a clue, please pass it... View Post

10-02-2021 10:28 PM

For issue number 2, you could always hook up to a computer and make a new folder on your desktop ... View Post

My screen record button disappeared

Posted by 09-23-2021 04:50 PM in Other Mobile Devices

As the title mentioned I haven't been able to screen record on my galaxy a10 whenever ii play games and I haven't been able to find it. View Post

10-02-2021 09:02 AM

Your welcome View Post

Phone started downloading pictures to "Restore Backup" and now the photos are gone

Posted by 09-15-2021 06:32 AM in Other Mobile Devices

Samsung Cloud My phone started downloading my pictures to " Restore backup " I now can't find any of my... View Post

10-02-2021 01:14 AM

What data retrieval tool do you recommend? View Post

Please fix the XCover Pro issues

Posted by 08-17-2021 10:21 AM in Other Mobile Devices

Is anyone at Samsung listening about the issues with the XCover Pro? I have been a huge fan of Samsung over the years but this phone has to be... View Post