Other Mobile Devices

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What does it mean when your text comes back saying it couldn't be delivered?

Posted by 05-25-2021 12:23 PM in Other Mobile Devices

What does it mean when your text comes back saying it couldn't be delivered. Does it mean you've been blocked? View Post

Anonymous 05-30-2021 05:50 PM

Cached data can cause issues sending messages due to a compilation of too much data or incompatib... View Post

Continuously rebooting - Does not boot past Logo Screen

Posted by 05-26-2021 05:16 AM in Other Mobile Devices

Hi all, Yesterday I downloaded the latest update and after that my Samsung Galaxy A71 kept shutting off whenI didn´t use the phone. It would... View Post

05-30-2021 01:34 PM

I would honestly recommend service repairs in order to re-flash the software. This is often a fre... View Post

Unable to send Text Issue

Posted by 04-13-2021 10:15 AM in Other Mobile Devices

I have Samsung Galaxy A71 5G phone from Sprint on Nov. 2020 Since I switching from Sprint SIM Card to T-mobile SIM Card, I unable to send... View Post

05-29-2021 09:29 PM

Awesome pay them off!!! View Post

Hotspot is not working

Posted by 05-29-2021 04:55 PM in Other Mobile Devices

I can't get my Hotspot to work! View Post

05-29-2021 05:18 PM

I understand how frustrating this is. Here are some troubleshooting steps to help get that worki... View Post

Accepting third-party repaired phone for trade-in?

Posted by 05-24-2021 05:35 PM in Other Mobile Devices

Hi, I was wondering if I buy a phone from the Samsung Shop and I choose to trade in a phone that was repaired by a third party company or by an... View Post

05-29-2021 03:51 PM

Thank you for reaching out. For questions or concerns regarding placing an order or trade-in info... View Post

Hotspot Issues. GALAXY J7 PRIME

Posted by 05-27-2021 09:54 AM in Other Mobile Devices

IT'S BEEN ABOUT A MONTH NOW BUT MY HOTSPOT HAS BEEN OUT. I ALREADY CONTACTED MY CARRIER & SAME OLD BS EVERYTIME LEAVING ME WITH NO... View Post

05-29-2021 03:19 PM

I understand how frustrating this is. Here are some additional steps you can try: Most mobile ... View Post

How do I change ringtone for Galaxy A32 5G?

Posted by 05-28-2021 04:29 AM in Other Mobile Devices

I have looked everywhere (I think) and cannot find where I can change the ringtone for my alarm. Any ideas?? View Post

05-28-2021 05:48 PM

Try this View Post

Samsung a10e - How to turn on WiFi calling

Posted by 05-21-2021 12:15 PM in Other Mobile Devices

How to turn on wifi calling View Post

05-21-2021 12:44 PM

Settings -> Connections -> Wi-Fi calling View Post

How to take a Screen shot on A21

Posted by 04-12-2021 01:19 PM in Other Mobile Devices

Please somebody help me I'm trying to screen shot on my Samsung A 21 5G series this is a horrible phone help... View Post

05-10-2021 09:24 PM

Thank you!!! View Post

Bugs on android 11 one ui 3.1

Posted by 05-27-2021 06:00 AM in Other Mobile Devices

Hello everyone I have some weird bugs after Updateto android 11 one ui 3.1 on A31 Protects eye comfort / night mode, schedule does not work -... View Post

05-28-2021 06:00 AM

Thank you both View Post

How can I get rid of Get Recommended Apps notification on my Samsung A10 mobile?

Posted by 04-18-2020 06:31 AM in Other Mobile Devices

Ever since the latest configuration update this notification has returned on the lock screen and no previous advice gets rid of it. It’s SO... View Post

05-27-2021 10:51 PM

I am still having this issue even with following said steps. I clicked force close after doing th... View Post

Wifi and Bluetooth Buttons not working?

Posted by 05-20-2021 08:15 PM in Other Mobile Devices

my Bluetooth and Wi-Fi buttons won't work and i don't know what do View Post

05-24-2021 03:05 PM

@yuhhh I understand how frustrating this can be. Have you reset the Network Settings? Open... View Post

A51 Update?

Posted by 03-08-2021 10:59 PM in Other Mobile Devices

I was wondering when the Samsung Galaxy A51 will get the Android 11/OneUI 3.0 update in America. I see it has rolled out in Russia and other... View Post

05-27-2021 10:00 AM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post

How do I update to the new UI?

Posted by 05-27-2021 06:50 AM in Other Mobile Devices

How can update to the new ui? View Post

05-27-2021 06:57 AM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post

I love the Android 11 update on my Galaxy A51

Posted by 04-10-2021 03:58 PM in Other Mobile Devices

I have the Galaxy A51 and I just received the Android 11 Update to my A51 yesterday and I love it! Thank you Samsung. It's faster data speed as... View Post

05-26-2021 10:24 AM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post

M62 phone Samsung statick sound freeze lagg.... And so on

Posted by 05-23-2021 12:02 PM in Other Mobile Devices

I bought phone last couple days and. I update it to april patch freeze lagg and statick sounds i reset it couple times same story anybody facing... View Post

05-26-2021 09:22 AM

I apologize but you have reached technical support for products manufactured for usage in the Uni... View Post

One UI 3 android 11 for the A21

Posted by 05-20-2021 08:48 PM in Other Mobile Devices

When will this be available for a21 View Post

05-25-2021 04:26 PM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post

When will my a02s receive an update?

Posted by 05-20-2021 08:48 PM in Other Mobile Devices

I wonder how long til my a02s update like 🤔 View Post

05-25-2021 04:23 PM

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is a... View Post

I love my new Galaxy a32 5g

Posted by 05-24-2021 08:11 AM in Other Mobile Devices

I love my new a32. It's my first 5G phone. View Post

05-25-2021 01:58 PM

We're so happy to hear you're loving your device! Our get help section is an area where you can g... View Post

hacker embedded on phone almost a year and have tryed almost everything .cops don

Posted by 05-24-2021 09:35 PM in Other Mobile Devices

SmA125 u View Post

05-25-2021 11:25 AM

I understand how concerning this is. Thank you for reaching out. I am including a troubleshooting... View Post

How do you retrieve photos that you backed up from the A10e?

Posted by 04-23-2021 07:47 PM in Other Mobile Devices

Need help and directions on how to get the photos that you backed up from your A10e. View Post

05-25-2021 05:24 AM

Hi, Step 1: Run the software on your computer, then click “Android Data Backup & Restore” on t... View Post

I have a Galaxy A11. It keeps interrupting to need an update. I have no wifi acc

Posted by 05-23-2021 10:06 AM in Other Mobile Devices

I have no wifi access at all. I have the phone setting to Only use mobile data. But it keeps telling me it wants a big update so 'connect to... View Post

05-24-2021 02:18 PM

Thank you for reaching out. As product updates are pushed through the carrier, you would need to ... View Post

Location won't stay on Galaxy A10e

Posted by 05-21-2021 12:59 AM in Other Mobile Devices

Hello. My phone is a galaxy a10e and my location won't stay on. After a few seconds it just shuts itself off. Any idea what this is? View Post

05-24-2021 11:13 AM

If the steps that SamsungAdam has posted are of no success, repairs would be the next recommendat... View Post

Solar panels should be on new Samsung phones

Posted by 05-21-2021 02:05 PM in Other Mobile Devices

You guys should put solar panels on your new samsung phone I bet it would blow Apple right out of the park maybe even making them the second best... View Post

Anonymous 05-21-2021 05:02 PM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post

How long does it take to download an app from the Play Store?

Posted by 05-10-2021 05:35 AM in Other Mobile Devices

how long to load app on playstore View Post

05-21-2021 02:20 PM

Thank you for reaching out. The amount of time it takes to download an app from the Play Store wi... View Post

Galaxy A11 screen will not time out

Posted by 05-21-2021 04:04 AM in Other Mobile Devices

How to get your phone to timeout without using a earphone or charger plugged in?? View Post

05-21-2021 01:48 PM

For issues such as this, please try running in Safe Mode to check that none of your third-party a... View Post

Phone doesn't turn off with screen time out, nor lock button, only when is plugged in

Posted by 04-24-2021 11:13 PM in Other Mobile Devices

Samsung Galaxy A11 doesn't turn off with screen time out, nor lock button. Only when is plugged in to a power source. PLEASE HELP! View Post

05-21-2021 01:33 PM

I understand how frustrating this can be. Try these steps: https://www.samsung.com/us/support/tr... View Post

How do I stop scam likely call I get a 100 a day

Posted by 05-20-2021 12:08 PM in Other Mobile Devices

How do I stop scam likely calls I get a 100 a day View Post

05-20-2021 04:17 PM

I would suggest starting here. https://disconnect.me/ This will show you exactly who is af... View Post

What is the best way to charge my Samsung Galaxy A12?

Posted by 05-20-2021 09:42 PM in Other Mobile Devices

hey guys , would someone please advice me as for the best way to charge my Samsung Galaxy A12 ?? should i wait until battery is about to die... View Post