Other Mobile Devices

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AOD- or alway on display.

Posted by Jan 24, 2018 8:54:43 AM in Other Mobile Devices

I was wondering if what I've heard/read is true. It's said that all AOD screens, "clocks & notification icon," move... View Post

It also does on my new note 8. Thank you for this post. I was wondering why it was in a diffe... View Post

J7 Sky Pro sd problems

Posted by Sep 22, 2018 5:46:52 PM in Other Mobile Devices

I replaced my lost phone last week with a J7 Sky Pro, but cannot figure out how to move apps to the sd card. And these are apps that are... View Post

Press and hold icon on home screen hit app info its a i with a circle around it then hit s... View Post

Will Pie be available on Galaxy Halo 32 gb

Posted by Aug 11, 2018 7:15:10 PM in Other Mobile Devices

I was just wondering if the Samsung Galaxy Halo is going to be compatible with Pie? If so when will the update be released. View Post

Regrettably, we are unable to speculate on the release of future updates. View Post

i can't find "Move out of Secure folder" option in my A8plus

Posted by Sep 27, 2018 12:05:17 AM in Other Mobile Devices

i can't find "Move out of Secure folder" option in my A8plus View Post

Does give me the option to uninstall. View Post

Galaxy J7 Pro Touch Screen Does not Work After Update to Android 8.1.0 Oreo

Posted by Sep 23, 2018 6:39:32 AM in Other Mobile Devices

I just got some comments on my Video https://youtu.be/coHKm4I8IAc about OTA Update Samsung Galaxy J7 Pro to Android 8.1.0 Oreo. Toucscreen... View Post

Did you chech your pda code View Post

Call forwarding on Galaxy J7

Posted by May 21, 2018 10:52:55 AM in Other Mobile Devices

I've searched for a way to enable call forwarding on my device. Unfortunately no luck, just call blocking. Does anyone know how to enable... View Post

I would recommend reaching out to your carrier for further directions on call forwarding. View Post

Wi-fi problems on Samsung A6+ after recent software updates

Posted by Aug 23, 2018 1:37:07 AM in Other Mobile Devices

Hi there! So my 2 month-old Samsung A6+ just suddently started with wi-fi problems after the recent (mid August) software updates. I can... View Post

Just to close this thread: I found the fix!! :D Just enable the power saving mode and then di... View Post

Samsung J7 still not connecting to internet

Posted by Aug 28, 2018 11:08:11 AM in Other Mobile Devices

Need help with internet connectivity. My phone is an SM J727A, android version 7.0, baseband version J727AUCS3ARF1. I have gone through all of... View Post

I would recommend factory resetting the phone. Make sure you save any important information b... View Post

Micro sd card malfunctioning J3 Emerge

Posted by Sep 29, 2018 7:00:14 PM in Other Mobile Devices

Pleasant night. I have a Samsung galaxy j3 emerge handset. I placed a 32g memory card in it and encrypted it. Sometime after, I had cause to... View Post

i had the same problem and now it works for me, thank you ! ______________________... View Post

Samsung Galaxy J7 Prime Unresponsive

Posted by Jun 7, 2018 8:30:26 PM in Other Mobile Devices

My J7 Prime phone has not been working for a few days now. I don't know what happened to it because it just stopped charging and is... View Post

Anonymous

Good Morning. I hate to hear you're having trouble with your phone. Before looking for a serv... View Post

j5 prime video calling

Posted by Jun 11, 2018 4:00:38 AM in Other Mobile Devices

Hello, I am using J5 prime since last one and a half year, previously I was able to make video calls, as I updated software last month,... View Post

I recommend reaching out to your carrier regarding this. View Post

Galaxy J7 Prime: How to get rid of the small white circle containing 4 blank squares?

Posted by Jul 29, 2018 5:43:52 AM in Other Mobile Devices

Galaxy J7 Prime: How to get rid of the small white circle containing 4 blank squares? View Post

Settings > Accessibility > Dexterity and Interaction > Turn off Assistant menu View Post

App doesn't show up in application manager after install on J3 (6)

Posted by Oct 31, 2018 1:30:35 PM in Other Mobile Devices

Samsung J3-6. Google play shows app is installed but there is no launch button and I can't remove the app from the Google play interface.... View Post

Thanks for this information, can you tell us if you see the app at all while the phone is in ... View Post

replacement battery for samsung galaxy j700 model code EB-BJ700CBE

Posted by Aug 2, 2018 9:28:48 AM in Other Mobile Devices

I'm trying to know if the battery with model code EB-BJ700CBE is compatible with galaxy j700 and j400 models (both require a 3000mah... View Post

They've already give me an answer, thank you again for your help! View Post

Monthly cell phone updates

Posted by Jan 2, 2019 6:03:25 PM in Other Mobile Devices

I receive updates on my cell phone every four week. This is done to slow the phone down View Post

No, they are small Android Security Patch Level updates that cannot be processed while the de... View Post

J7 Prime Forgotten Password

Posted by Oct 31, 2018 3:25:55 PM in Other Mobile Devices

Hi I have a J7 Prime that has finger print enabled and password enabled for high security. Now I cannot access the phone as I don't... View Post

Without the Samsung account, you have to have the password. View Post

Camera Front Flash Not work after upgrade to Oreo (Galaxy J7 Neo)

Posted by Nov 5, 2018 1:18:07 AM in Other Mobile Devices

Hello everyone ! I recently found there is an update available for my SM-J701M. Which is an Oreo update. After Upgrade, I found my... View Post

Thank you so much for reaching out for assistance. Since the native camera application is wor... View Post

J7 not recognizing new micro sdhc

Posted by Dec 19, 2018 1:15:59 AM in Other Mobile Devices

Installed new SanDisk microsdhc ush-1 and phone doesn't recognize it View Post

Reseated the card and is working fine. Thanks for the help. View Post

Hotspot apps

Posted by Nov 9, 2018 7:01:49 PM in Other Mobile Devices

I have a galaxy J7 but it doesn't have hotspot or tethering does anybody know what apps I could get View Post

I would honestly recommend reaching out to your carrier as they control these features. View Post

J7 (2016): no phone audio when call over car audio

Posted by Nov 12, 2018 3:45:14 AM in Other Mobile Devices

Hello, My J7(2016) lost capability to speak/hear over car audio after last system update (to 8.1.0). It worked perfect with Nougat. I... View Post

The SW update [arrived to my phone about November, 12] solved this problem. Thanks to all ... View Post

Samsung Power bank not charging phone

Posted by Nov 12, 2018 8:49:54 AM in Other Mobile Devices

Hi. My Power bank for my phone isnt charging the phone, and it has a charge, the phone shows it as not charging, even in the battery... View Post

What did you push or how did you resolve and fix it? View Post

Nougat update for J7 Prime (SM-G610Y)

Posted by Oct 13, 2018 4:07:20 PM in Other Mobile Devices

Is it possible to use odin to update J7 Prime (SM-G610Y) Version 6.0.1 to 7.0? If it is, then how can I do it? View Post

But it says that my phone is already up to date. Yet, I see other j7 primes with a newer v... View Post

Hi everyone. Could Samsung J7 16gb be used in Venezuela? Thanks.

Posted by Feb 2, 2018 7:28:25 AM in Other Mobile Devices

View Post

Thank you so much. Regards. View Post

J7 Pro Call Echoes or Feedback Echoes

Posted by Nov 20, 2018 7:43:33 AM in Other Mobile Devices

My dad has a J7 phone. Whenever I call him I can't really hear him or all I can say is he can hear nothing. He can only hear... View Post

Ok, because you are an international customer you'll need to visit the support for your count... View Post

Samsung SM-A710FD Don't update like SM-A510FD

Posted by Jan 17, 2019 6:35:08 PM in Other Mobile Devices

Why Samsung SM-A710FD Don't update like SM-A510FD. It same spec. View Post

Because they are two entirely different devices View Post

how to use the camera in j7 sky pro

Posted by Oct 28, 2017 7:03:39 AM in Other Mobile Devices

how to use the camera in j7 sky pro View Post

How can I protect photos and videos on my phone View Post

New photos will not automatically upload to Google Photos J7 Crown

Posted by Nov 27, 2018 10:45:41 AM in Other Mobile Devices

When I take a photo with my Galaxy J7 Crown, the photo will not upload to Google photos unless I open Google Photos. On my LG phone the upload... View Post

Problem Solved! Turning off all of the battery saving issues resolved this problem. BTW, t... View Post

Can I set the screen sensitivity on a Samsung On 5

Posted by Jun 13, 2018 1:03:53 PM in Other Mobile Devices

Is there a way to set the screen sensitivity on a Samsung On 5. I could not find anything in the user manual. My husband's On 5 keeps... View Post

@NashE wrote: Is there a way to set the screen sensitivity on a Samsung On 5. ... View Post

galaxy grand prime tuns off

Posted by Jan 21, 2019 8:48:05 AM in Other Mobile Devices

i have this galaxy grand prime running 5.1.1 and for a long time it just ran 24/7 as i use it for a monitor to view my ip cams at the front... View Post