@PeterDawoud I just tried in my Samsung Members app and was able to tap multiple benefit cards like Obe, LinkedIn, Vivrelle, Michelin, etc. I was able to download the coupon and it shows up at the top of the benefits page. Maybe try uninstalling and reinstalling the app.
@PeterDawoud you can contact Samsung Media Solutions team. They can help with Samsung Members app.
Their phone number is 1-855-795-0509 and they are available, Monday-Friday 8:00am to 11:00pm CST and Saturday-Sunday 9:00am to 10:00pm CST.
Media solutions email SamsungMobileUS@edelman.com
@MTG13 Here are similar threads with same benefits error in the Samsung Members app. Support contact information provided in each thread. I am not having this issue. I am able to access benefits without error.