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userBzHOfTNh1j
Constellation

charging problem A50

I have a galaxy A50 phone. Every time I connect the Samsung charger the massage "USB controlled by..." appears and when I select "This phone" it says "Couldn't switch". I should connect and disconnect several times to be able to choose "This phone" and start charging. The notification "Charging connected device via USB" still remains even when I disconnect the USB port!!! I've reset my phone but it didn't work. I've connected it to my computer and the same message appears and I can't charge my phone.

What should I do to solve this problem?

 

 

 Screenshot_20200125-085924_Settings.jpgScreenshot_20200125-090534_Gallery.jpg

2 REPLIES 2
usergp7pNWACMt
Constellation

Re: charging problem

Sounds like a faulty USB cable

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userBzHOfTNh1j
Constellation

Re: charging problem

I'm using the original samsung cable. I also changed my cable and still the problem present.

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