Original topic:

data recovery on broken phone screen?

(Topic created: 03-05-2023 10:09 AM)
tom2055
Supernova
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Other Mobile Devices
hey all, a family member recently broke her screen completely. phone still works just the screen is completely shattered and it doesn't light up. 
 
I forgot to turn on the remote unlock in find my mobile for her, so would my best option be to get a USBC to HDMI adaptor so I can mirror the broken phone to a TV and active smart switch with a Bluetooth mouse (I'm assuming the phone must be unlocked and there will be things I'll have to click) 
 
any ideas are appreciated!
 
3 Replies
HollowKing
Nebula
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Other Mobile Devices
You are correct the device needs to be unlocked for screen mirror to work.
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teebeeliz
Astronaut
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My phone screen is broken [z flip 4] and so it will not take my fingerprint or pin. I want to access that fone to get my stuff transferred to my new phone. How can I gain access???
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Tidbitty
Comet
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If you set up unlock remotely you can log into your samsung account and unlock remotely. I believe it's off by default and hBe to turn it on using your pin. Screenshot_20230315_031856_Find My Mobile.jpg
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