Original topic:

data recovery

(Topic created: 09-17-2023 11:12 AM)
sudosu
Astronaut
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i have a samsung a9(2018) whose display i got repaired after 7 months of it sitting dead during which i got a new phone. i forgot the pin to unlock the device. usb debugging is turned off and  smart things find is disabled as well. i have some very important contacts in that phone and need to unlock it or extract them somehow. please suggest ways i can get this done. i'll be forever grateful for any help.

3 Replies
Arrow3207
Astronaut
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Do you have fingerprint set up?
VerbumVeritum
Legendary Samsung Care Ambassador
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Follow the link below and sign into your Samsung account. If you had the option enabled prior, you will be able to unlock your phone.

https://smartthingsfind.samsung.com/login
DanG92263
Honored Contributor
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If your contacts are stored in your Gmail or Outlook account, they should port right back into the phone once you login to either of those accounts in the Email app.