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Astronaut

emails deleted from server remain on phone

Just bought an A51.  Had a Core Prime.  Using the email app that came installed on the phone.

 

I do not want emails staying in my inbox after I have deleted them from the server (which I do when I download them to my desktop.)  On the Core Prime, emails deleted from the server would be deleted from the phone when the phone synced with the server (this is a POP account).  But on the A51, they are remaining in my phone's inbox.  

 

I cannot find the appropriate setting to make this work as the Core Prime does.  

 

Please help.  Thanks.

2 REPLIES 2
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Samsung Care Ambassador

Re: emails deleted from server remain on phone

Unfortunately this is a characteristic of using an email account configured as POP. If you want deletions and statuses to be reflected across devices, you must configure your devices to access the email account as an IMAP account. 

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Astronaut

Re: emails deleted from server remain on phone

Thank you for answering.  However, my account has always been POP and it works as desired on the Core Prime, just not on the new A51.

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