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Astronaut

galaxy a40 black screen symptom

My( Samsung Galaxy40) has a black screen but can hear the start up tone so would assume the phone does work apart from the screen which is completely black.Have tried number of options (power key/volume key etc but still no screen. Would like advice if there is any more tips i can try or will send the phone to a repair shop if any are open for business at the moment... ...

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Samsung Moderator
Samsung Moderator

Re: galaxy a40 black screen symptom

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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