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Constellation

galaxy a50s fingerprint calibration needed

Hi, I'm in Iran and I bought a50s phone. After a while, my cell phone screen got in trouble and I had to replace it in dealerships. And my phone has factory settings and now needs calibration to register the fingerprint, the Samsung repairman said that this problem will be fixed after the update. But after the update, no results were obtained

2 REPLIES 2
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Astronaut

Re: galaxy a50s fingerprint calibration needed

Try to reset your phone to the factory mode.

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Samsung Moderator
Samsung Moderator

Re: galaxy a50s fingerprint calibration needed

I apologize but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.



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