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userywChnkfIsY
Astronaut

galaxy buds quiet on one side

i have had my pair since july (i think) and have a had no issues, but in the past week, my right earbud has gotten quiet, to the point where i can barely hear it, even at full volume. I would love to pay for a fix, but not if the same issue is going to happen again in a couple of months

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Re: galaxy buds quiet on one side


@userywChnkfIsY wrote:

i have had my pair since july (i think) and have a had no issues, but in the past week, my right earbud has gotten quiet, to the point where i can barely hear it, even at full volume. I would love to pay for a fix, but not if the same issue is going to happen again in a couple of months


Your buds should be covered by warranty.  Contact Samsung tech support by chat or call.  I would chat with them first.

https://www.samsung.com/us/support/contact/

 


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